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Need help?

Check out our resources below to get the answers you need. If you cannot find what you are looking for, scroll down and contact us directly.

You can add as many users to your Employer account as you need. Just click on the “My Company” button in the navigation button to get started.

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Then click on the “Users” tab.

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And then on the “Add User” button.

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Complete field to finish adding the new user. The user will receive an email notification within a couple of seconds with their login credentials. If they do not receive the email, please ask them to check their spam folder.

Below are a couple of tips when adding a new user:

  1. If the user should have full access, including billing permissions, add them as an Admin.
  2. If the user is recruiting for specific roles or locations and should not have any administrative permissions, add them as an Employee. They will not see information for any other user or location and will not be able to add credits to their account.
  3. Select the brands, regions, and/or locations the user should have access to. If the user should have access to all, mark them as an Admin and skip the selection of headquarters/brands and locations.
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If your company has multiple brands, regions or locations, you track requests, credits used, allocate purchased, unused credits and assign users to each. Just click on the “My Company” button in the navigation button to get started and then select the “Brands & Locations” tab.

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, Blue Recruit

Click on “Add Brand” to create your first subsidiary or secondary company. Under each Brand, you will be able to add its own logo, address, phone number and website. Once the Brand is added, you will be able to add all of the individual locations.

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If you do not have multiple brands, but need would like to organize your account by headquarters or regions, you can hover over the “Brand & Locations” tab, click on the pencil icon, and edit the labels to whatever you need.

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From the Our Company section under the Brands & Location tab, click on the “Assign Credits” button.

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If this is your first time distributing credits, you will be asked if you need to allocate by Location or User. You can only pick one or the other and your selection cannot be undone or changed.

If you would like an Admin or Location Admin to manage credits for their area, choose Location.

If you have recruiters that can hire for select brands and/or locations, choose User.

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Once you have chosen Location or User, you will see a new field appear for “Credits” and the amount of credits you have remaining which can be distributed.

You can either type into each field with how many credits each location or user can have or select the “Distribute Evenly” button to give all locations or users the same amount of credits.

Once all credits are allocated, click on the “Save” button.

If any location or user uses all of their credits, you can always add more by following the steps above.

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Job seekers receive connection request messages through the BlueRecruit app, email and SMS.

Over 99% of job seekers see and respond to their requests through text message.

Because of this, your custom message should be best formatted for text and be short, simple and to the point.

The default connection request message will include your company name and website. You can provide any other details that are important.

Here is a list of successful messages that our customers use:

“We have a carpentry position at our kitchen and bath remodeling company in Phoenix, AZ.”

“Offering benefits and a flexible schedule. Come work with us in Norfolk, VA. “

“You are a great fit for our production shop job. Can we setup an interview this week?”

“Come growth with us as a Metal Fabricator. Starting pay is $21/hour and we will provide onsite training.”

Once you connect with a job seeker and they accept your request, you will receive an email notification letting you know that you can now reach out to the job seeker and schedule an interview.

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Once connected, you will see the job seeker’s name and contact information. You can then reach out via text, phone call, email or our in-app chat.

To use BlueRecruit’s in-app chat, go to the Connections page and click on the “Open Chat” button next to the job seeker’s name. This feature will allow you to directly communicate from your computer with the job seeker through their preferred method of communication. They will receive your messages via SMS, email and in their BlueRecruit account. You can continue your side of the conversation through the in-app chat.

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, Blue Recruit

If you would like to conduct a virtual interview, BlueRecruit offers a free video interview service. There is no app download needed for the job seeker and is mobile friendly.

From the in-app chat, click on the “Schedule Interview” button.

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Complete the details required for the interview, including the event name, date and time.

The job seeker will automatically receive a link to the video interview and you will have a copy of the link in your in-app conversation. You will also be able to create a calendar event from the interview confirmation page.

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When it is time for the interview, click on the video link, log into BlueRecruit and your video will instantly begin. You will be able to mute yourself or turn of your camera, if needed.

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After the interview, you can track the hiring progress of the candidate through the job seeker’s BlueRecruit profile. You can also add notes which will only be visible to your internal team, not the job seeker.

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, Blue Recruit

Sometimes you can send a connection request at a bad time for the job seeker, so it doesn’t hurt to remind them that you are still interested in setting up an interview.

Click on the Requests button in the navigation menu and then “Send Reminder” next to each job seeker that you are awaiting a response.

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, Blue Recruit

The connection request reminder message will include your company name by default. Your custom message should be simple, since it will be received via text message. Below is an example.

“We think you will be a great fit for our open carpentry position and would like to setup an interview with you this week.”

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If your connection request is still outstanding, your credits will remain in the Pending status until the job seeker responds.

If they decline your invite, your credits will become available for use again. We will automatically expire any outstanding request after 30 days at which point, your credits will become available.

We apologize if you are experiencing difficulty with the BlueRecruit site. It is our goal to address all user issues within one business day. Please send an email to contact@BlueRecruit.us or click on the Contact button above to complete our contact form. Your satisfaction is our top priority, and we thank you for bringing this issue to our attention.

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